Contacts and Messages

Contacts Introduction

Here are all the people you want to keep in touch with. There are two ways for a user to become a contact on the platform: Actively send a message to some channels registered by the organization. Thr…

Giovana Borges Feitosa
Updated by Giovana Borges Feitosa

Contact Fields

Definition. Contact fields are variables created on the platform where we save values ​​about the people with whom we interact. The values ​​added in these fields will be saved along with other conta…

Giovana Borges Feitosa
Updated by Giovana Borges Feitosa

Importing Contacts

When a person interacts through any of the channels connected to the push, they automatically become a contact. However, many times, we already have information about future contacts that will intera…

Michelli Silva
Updated by Michelli Silva

Contact