Static Groups

Nádia Dias Updated by Nádia Dias

Static Groups

As mentioned in our Introduction to Contacts, there are two types of groups for contacts on the platform. Now, we will explain how they work and how to create your groups.

Static Group

A static group is where contacts need to be added or removed manually. For a contact to enter or leave a static group, they must be added or removed by the platform user through the Contacts tab, or they can be added or removed through flows during interactions with your automation.

You can find the description of the flow charts for groups by clicking here

To create a static group, simply navigate to the contacts page within the "Studio" module and click the Create Group button in the side menu.

After that, just choose the name of your group and create it by the pop-up that will appear.

The group will start to be listed in your group list, just below the contact categories in the left side menu. If you want to edit the name of your group, export the participating contacts or delete it, just access the group and then click on the settings button in the right corner next to Manage Fields.

How did we do?

Dynamic groups

Contact