So, what we can do with the Platform?
How do I know if my company needs a chatbot?
Register and login
First Steps - Creating your project
Choose your plan
Expressions and Variables Introduction
Flow editor and tools
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Contacts and Messages
Triggers and Campaigns
Adding a trigger
Tell a flow to ignore triggers and keywords
How to create a Campaign
Creating contact from an external Webhook
How to download, extract, transform and combine archived data from Weni Flows
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
How a SMS Integration Works
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
Main steps to active Whatsapp for UNICEF
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
How to use the integrations module
Adding a Web channel
Adding a Telegram channel
How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
What is the Weni Platform's AI Module?
What is an Intelligence?
Intents and Entities
Creating an Intelligence
Training your Intelligence
Translating your dataset
Share your AI with translators
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
Guidelines and Good practices
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Updated by Sarah Pinheiro
Integration via API
Integration is the action to search, modify or send information to a service. The integrations are divided into two:
- Native: The Weni platform can integrate with APIs that have REST/Json format through a Webhook card or through a pre-existing application in the Integrations menu.
- Non-native: We do non-native integrations for APIs that are not REST/Json. However, in this case, we must analyze the effort and scope of the request, since we use external services to consume and model the API, for example Back4app and Pipedream.
What is API?
It is a form of communication between systems, in which one of them provides information and services that can be used by the other (Weni Platform). Typically an API has:
- Documentation explaining how it can be used
- Available endpoints/features;
- Authentication forms to use the API, if necessary.
What is Webhook?
Webhook is a technology used to allow communication between two applications in real time. At Weni Plataforma we can search and even update information in other systems through the Chamar Webhook card.
To pass information to a system using API you must use the body of the request (body) or pass it directly in the URL (query). The API documentation will tell you how to do this.
In this image we can see the documentation of Weni's API:
In this image we can see how the request body would look:
How to know if the API can be integrated natively?
The API documentation works as a manual that helps us understand how to integrate. It will inform you if the requests are in the native architecture of the Weni platform: REST/Json.
How to view API call on Weni platform?
To view the API return, access the Webhooks log in the Flows Module:
Have more questions about API? Play in our community 😉 We have an expert team to answer your questions.