How to Use the Applications Module

Nádia Dias Updated by Nádia Dias

How to Use the Applications Module

To streamline and expedite your customer service, Weni allows you to integrate your chatbot quickly and easily across multiple communication channels, including:

WhatsApp Demo: You can bring the world’s largest messaging app, free of charge, to validate your project. With a shared free number, you can test with 200 monthly users and utilize all available platform features, ensuring your business's functionality and service through this channel.

Telegram: Connect with one of the most popular messaging apps for your audience on the Weni Platform. Send and receive texts, videos, and audios through this channel, ensuring your audience's comfort and leveraging all the platform’s available resources.

Weni Web Chat: Experience Weni Platform’s humanized customer service on your website or web platform. By integrating this channel, you can customize aspects such as color, message spacing, message indicators, avatars, and much more! This ensures a chatbot that aligns with your brand’s identity.

You can also connect with Facebook and many other channels through the settings section, as listed in the documentation on how to create a channel.

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How to Create a Web Channel

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