Initial concepts
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Variables Glossary
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Campaign introduction
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How to Download and Extract Archived Data
Human Attendance
Weni Chats: Introduction to the Chats module
Weni Chats: Human Service Dashboard
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Using groups to organize human attendance
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Adding Discord as a channel
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Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
Weni Integrations
How to Use the Applications Module
How to Create a Web Channel
Adding a Telegram channel
How to create a channel with WhatsApp Demo
Whatsapp: Weni Express Integration
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Supported Media Sending - WhatsApp Cloud
Zendesk - Human Support
Ticketer: Ticketer on Rapid Pro
Whatsapp Business API
Active message dispatch on WhatsApp
Whatsapp business API pricing
How to Verify My Business
Whatsapp Bussiness API: WhatsApp message triggering limitation
Regaining Access to Business Manager
Webhook Configuration: Message Delivery Status
The Basics of Integrations
Native ChatGPT Integration
Native Integration - VTEX
General settings
General Project Settings
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Management
Weni Chats: CoPilot
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Incremental Update - Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Filter using Contact Fields in Power BI
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- Studio
- Contacts and Messages
- Contact Fields
Contact Fields
Updated
by Nádia Dias
Contact Fields
Contact fields are variables created on the platform where we store values about the people we interact with. The values added to these fields will be saved alongside other contact information, such as their URN and the contact's creation date.
Regardless of the flow your contact is in, you can access these fields using the variable @fields.field_name
or @contact.fields.field_name
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Both variables mentioned above can point to the same contact field.
How to create a field
To access this information, go to your project and click on the "Studio" module in the left sidebar. Then, click on "Contacts" and "Manage Fields".
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You will be directed to the contact fields management page, where you will find: all existing fields within your project, their written form as a variable, the type of value accepted, and how many times they have been used. To create a new field, simply click on "Create Field."
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After that, simply:
- Choose the label for your contact field by filling in the Name field;
- Select the type of value the field can store in the Data Type selection. The accepted value types are: Text, Number, Date & Time, State, District, and Division;
- Decide whether you want this field to appear in the contact page preview by selecting the Highlight checkbox.
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If you want to edit any information, simply click on the existing contact field, and the edit pop-up will open again.