Editing events

Manu da Silva Updated by Manu da Silva

Modifying Events

To edit when a message or flow will be sent, choose a different flow, or change the action from "Send a message" to "Start a flow" (and vice versa):

  1. Click on the "Campaigns" menu within the "Studio" module in the side menu and select the campaign containing the event you'd like to edit.
  1. To edit the Campaign name and group, click on the three-line menu and select "Edit."
  1. To edit an event from the list of events within the Campaign, click on the event and a window will open.
  1. Click the "Edit" button in the top right corner of the screen.
  1. In the event update dialog box, you can make the following changes:
    • Select the option to send a message or start a flow;
    • In the blank field, you can type a message;
    • Next, choose an option for when the contact is already active in a flow;
    • Then, set the time you want your event to start.
  2. Click "Update Event" to save the changes.

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