So, what we can do with the Platform?
How do I know if my company needs a chatbot?
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First Steps - Creating your project
Choose your plan
Expressions and Variables Introduction
Flow editor and tools
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Contacts and Messages
Triggers and Campaigns
Adding a trigger
Tell a flow to ignore triggers and keywords
How to create a Campaign
Creating contact from an external Webhook
How to download, extract, transform and combine archived data from Weni Flows
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
How a SMS Integration Works
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
Main steps to active Whatsapp for UNICEF
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
How to use the integrations module
Adding a Web channel
Adding a Telegram channel
How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
What is the Weni Platform's AI Module?
What is an Intelligence?
Intents and Entities
Creating an Intelligence
Training your Intelligence
Translating your dataset
Share your AI with translators
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
Guidelines and Good practices
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Updated by Michelli Silva
When a person interacts through any of the channels connected to the push, they automatically become a contact. However, many times, we already have information about future contacts that will interact through the channels, so how can we import these contacts to the platform?
It is a very simple process, first, just access the contacts page where you will find the Import Contacts button in the left corner.
Then you will be taken to the import page, where you will be able to choose an excel spreadsheet, format .xls, and import the contacts that exist in the spreadsheet to the platform. However, for this to work, you need to correctly name the header of the spreadsheet, that is, the name of the columns.
The rules for naming columns are:
- Name: contact name column
- Language: column with the language the contact interacts with
- URN:<URNname>: column with the URN of the channel that the contact will communicate, remembering, that the contact is only valid if it has at least one URN.
- Field:<CustomFieldname>: column with custom fields for contacts.
Then just click on Import and your contacts will be imported to the platform. All contacts appeared linked to a static group, which has the same name as the spreadsheet file, in case you don't want to keep the group, just delete it.