How to Verify My Business

Manu da Silva Updated by Manu da Silva

Business Verification is one of the essential steps to ensure your business is secure and registered with Meta/WhatsApp.

During the verification process, Meta may request documents such as the certificate of incorporation or business license. Additionally, they will verify whether you have authorized access to the business or website domain.

While not all businesses need verification on Facebook, verification may be required to access certain features or display business information to users. For example:

WhatsApp Business: When creating a WhatsApp Business account, business verification will be required.

Weni, as an official Meta Business Partner (BPS), enables the business verification button for your company after the number integration. (It’s important to remember that Business Verification is the document verification process, not related to the Official Account Badge).

How to access Business Manager

  • Access the Business Manager as an administrator via this link: [https://business.facebook.com/settings/](https://business.facebook.com/settings/)
  • - Select the business account to be used.
  • - Follow the steps below to complete business verification.

Step 1

Click on WhatsApp Accounts and select the account you want to verify.

The status is displayed when you select the account to be verified:

Click on Start Verification, and a new window will open.

Here are some important links for the Business Verification process:

Verify Your Business in Business Manager

Upload Official Documents to Verify Your Business

Step 2

If you have already integrated your number into our platform via the Integrations Menu > My Apps or if the link between your Meta Business and Weni has been accepted, the Start Verification button will be available for you in the new page opened through View Details.

Step 3

Follow Meta’s instructions carefully, read the requirements thoroughly, and enter the information that matches your company documentation/tax ID (CNPJ) or as requested by Meta.

At this stage, the official documents required for business validation will be requested. The accepted official documents are listed here.

Important:

  • The company information must match the documents exactly;
  • Check that the company data suggested by Meta is up-to-date;
  • The phone number provided must be available to receive official calls, and this should be the number registered in the CNPJ;
  • If you choose the email option, it’s important to use a personal corporate email like name@company.com;
  • If using the Meta TAG method, follow the instructions carefully.

Failure to comply with these requirements will prevent the verification code from being sent to the company.

Now, just wait for the review, and your company will receive verification approval, which typically takes around 2 business days. In case of rejection, identify the issues and try again.

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