Initial concepts
So, what we can do with the Platform?
How do I know if my company needs a chatbot?
Register and login
First Steps - Creating your project
Choose your plan
Profile
Permissions system
Project Dashboard
Platform's Glossary
2-Factor Authentication
Invalid authentication code
General settings
Artificial Intelligence
Weni Brain
Zero Shot Learning
WeniGPT
What is the Weni Platform's AI Module?
Overview
What is an Intelligence?
Intents and Entities
Hands-on
Creating an Intelligence
Training your Intelligence
Intelligence Force
Tests
Inbox
Translating your dataset
Share your AI with translators
Requesting authorization
Versions
Settings
Integration
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
Updates
Glossary
Guidelines and Good practices
Flows
Expressions and Variables Introduction
Variables Glossary
Expressions Glossary
Flows Creation
Flows introduction
Flow editor and tools
Action cards
Decision cards
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Route markers
Studio
Contacts and Messages
Groups
Messages
Triggers and Campaigns
Adding a trigger
Triggers Types
Tell a flow to ignore triggers and keywords
Campaign introduction
How to create a Campaign
Editing events
Creating contact from an external Webhook
Contact history
How to download, extract, transform and combine archived data from Weni Flows
Channels
Settings
Channels Introduction
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
How a SMS Integration Works
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
Main steps to active Whatsapp for UNICEF
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
Weni Integrations
How to use the integrations module
Adding a Web channel
Adding a Telegram channel
How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Integrations
Human Attendance
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Weni Chats: CoPilot
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Incremental Update - Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Filter using Contact Fields in Power BI
UX Writing
- All Categories
- Channels
- Whatsapp Business API
- How to Verify My Business
How to Verify My Business
Updated by Michelli Silva
One of the steps to have your business secure and registered with Meta/Whatsapp is the Business Verification
To verify your organization, Meta may request documents as the organization certificate or the business license. They will also verify that you have access to the company or domain of the website.
While not every business needs Facebook verification, you may have to verify the business to gain access to certain features or to show people information about the business. For example:
WhatsApp Business: When creating a WhatsApp Business account, you will need to verify your business.
Weni is a Meta BPS/Partners company and after entering the number the button to verify business for your company will be enabled. (Remembering that Business Verification is the necessary documentation check, it does not refer to the Official Account Seal)
Step 1: In the Company Information section, it is possible to observe the Business Verification Status, as shown in the image on the side.
If you don't have Verified Status, you can start the verification there by clicking View details.
Here are some important links for the Business Verification process:
Verify Your Business in Business Manager
Upload Official Documents to Verify Your Business
Step 2: If you have already integrated your number on our platform through the Integrations Menu > My Applications or the invite between your Meta Business and Weni has been accepted, the Start verification button will be available to you on the new page opened through View Details .
Step 3: Follow Meta's instructions, read the requests carefully and fill in the data compatible with the organization certificate or those indicated by Meta.
At this point, official documents will be requested for business validation. The accepted official documents are described in this link.
Is important:
- That the company information is identical to the documents;
- Check if your company data if suggested by Meta is up to date;
- The phone number filled in is available to receive official calls, this is the phone number registered with the official documents;
- If you choose the email option, it is important that it be a personal corporate email such as name@company.com;
- If using the Meta Tag method, follow the instructions;
Failure to comply with these points makes it impossible to send the code for verification to the company.
Now just wait for the analysis and your company will receive the verification validation, in case of refusal, identify the requested points and try again.