Initial concepts
So, what we can do with the Platform?
How do I know if my company needs a chatbot?
Register and login
First Steps - Creating your project
Choose your plan
Profile
Permission System
Project Dashboard
Platform Glossary
Changing the Platform Language
2-Factor Authentication
Invalid authentication code
General settings
Artificial Intelligence
Agent Builder
Zero Shot Learning
WeniGPT
Weni Platform AI Module
Repository - Overview
What is an Intelligence?
Intents and Entities
Hands-on
Creating an Intelligence
Training your Intelligence
Strength of Intelligence
Testing your intelligence
Interactions
Translating your dataset
Versioning
Settings
API
Integrating Intelligence into a Project on the Weni Platform
Introduction to Content Intelligence
Integrating a Content Intelligence
Interface Updates
Glossary
Guidance and Best Practices
Flows
Expressions and Variables Introduction
Variables Glossary
Expressions Glossary
Flows Creation
Flows introduction
Flow editor and tools
Action cards
Decision cards
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classification Artificial Intelligence
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Route markers
WhatsApp Message Card
Studio
Contacts and Messages
Groups
Messages
Triggers and Campaigns
Adding a trigger
Triggers Types
Tell a flow to ignore triggers and keywords
Campaign introduction
How to create a Campaign
Editing events
Creating contact from an external Webhook
Contact history
How to Download and Extract Archived Data
Channels
Settings
How to connect and talk to the bot through the settings
Adding a Facebook Channel
Adding a Viber channel
How to Create an SMS Channel - For Developers (RapidPro)
Web Chat Channel
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
How to create an SMS channel
Adding ticket creation fields in Zendesk
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
Weni Integrations
How to Use the Applications Module
How to Create a Web Channel
Adding a Telegram channel
How to create a channel with WhatsApp Demo
Whatsapp: Weni Express Integration
Whatsapp: How to create Template Messages
WhatsApp Template Messages: Impediments and Configurations
Supported Media Sending - WhatsApp Cloud
Whatsapp Business API
Integrations
Human Attendance
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Weni Chats: CoPilot
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Incremental Update - Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Filter using Contact Fields in Power BI
UX Writing
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- Studio
- How to Download and Extract Archived Data
How to Download and Extract Archived Data
Updated by Nádia Dias
How to Download and Extract Archived Data
Something very important to know about data collection on the Weni platform is that the data is stored for 180 days. After this period, the data is archived on the platform and stored in JSON format in the Archives menu.
Obtaining Files through Weni Flows
You can download these archived data by accessing the settings panel. At the bottom of the page, it will show the number of files and their records, as shown in the following image:
You can access both the content of the Messages table and the Runs table. To view either, simply click the button highlighted in yellow, as shown in the image below.
The files from the Messages table will start with the prefix "message." To download the files, simply click on the highlighted icon (as shown in the image below) next to the date.
The files from the Runs table will start with the prefix "run." To download the files, simply click on the highlighted icon (as shown in the image below) next to the date.
Finally, in each file, you can check the content, period (month), and the number of records in the file.