Triggers and Campaigns

Adding a trigger

At this point your chatbot is connected to a channel, but to start a flow automatically when the user talks to the chatbot, you must configure a trigger. To create it you must go to the Trigger Menu…

Giovana Borges Feitosa
Updated 1 month ago by Giovana Borges Feitosa

Triggers Types

The keyword is the first word in a message and can be used to start the flow. For example, you can define a trigger using the "keyword" to start the flow and record contacts in your service. All step…

Giovana Borges Feitosa
Updated 1 month ago by Giovana Borges Feitosa

Tell a flow to ignore triggers and keywords

When a contact sends a message that matches a keyword that you have defined to start the flow, it will automatically be placed in the standard flow. This means that if the contact was placed in flow…

Kayalla Barreto
Updated 6 months ago by Kayalla Barreto

Campaign introduction

What is a campaign? A campaign is a set of time events designed to affect contact groups. For a campaign to be created, we need a group of contacts and at least one date and time contact variable. Th…

Giovana Borges Feitosa
Updated 1 month ago by Giovana Borges Feitosa

How to create a Campaign

A campaign event represents an action that will realize a relation with a date and time value stored in a contact field.

Giovana Borges Feitosa
Updated 1 month ago by Giovana Borges Feitosa

Editing events

Editando eventos. To edit when a message or stream will be sent, choose another flow or change an action from "Send a message" to "Start a flow": Click on the "Campaigns", in the top-left menu of the…

Giovana Borges Feitosa
Updated 1 month ago by Giovana Borges Feitosa

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