- All Categories UX Writing
Initial concepts
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Artificial Intelligence
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WeniGPT
What is the Weni Platform's AI Module?
Overview
What is an Intelligence?
Intents and Entities
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Creating an Intelligence
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Share your AI with translators
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Integration
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
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Glossary
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Flows
Expressions and Variables Introduction
Variables Glossary
Expressions Glossary
Flows Creation
Flows introduction
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Action cards
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Adding Media to the message
Call Webhook: Making requests to external services
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Viewing reports on the platform
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Studio
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Tell a flow to ignore triggers and keywords
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Channels
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Channels Introduction
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
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Main steps to active Whatsapp for UNICEF
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Weni Integrations
How to use the integrations module
Adding a Web channel
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How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Integrations
Human Attendance
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Weni Chats: CoPilot
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Incremental Update - Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Filter using Contact Fields in Power BI
UX Writing
UX Writing
Concepts
What is UX Writing? . UX Writing is the practice of developing texts within the design and interface to guide, teach and improve the user experience. The main objective of UX Writing is to establish…
Hierarchy of information
Hierarchy of information. As we saw earlier, empathy is a key feature for UX Writing. Thus, the user must have a central role and the texts developed must be understandable by their target audience.…
Good Practices for Chatbots Based on UX Writing
Your chatbot's text needs to be objective but also conversational. Here are some good practices to use in your conversational journey: Onboarding:. It's like a business card for your chatbot. It shou…
UX Text Patterns
The UX text patterns included here form a basic set of what almost every experience should utilize. Headings. A heading is a label that indicates the highest levels of hierarchy in the information ar…
