Weni Integrations
How to Use the Applications Module
How to Use the Applications Module. To streamline and expedite your customer service, Weni allows you to integrate your chatbot quickly and easily across multiple communication channels, including: W…
How to Create a Web Channel
How to Create a Web Channel. When integrating the web channel, you can customize aspects of the Web Chat such as color, message spacing time, message indicators, avatar, and much more! This way, you…
Adding a Telegram channel
Adding a Telegram channel. To connect your chatbot with Telegram, follow these steps: Talk with BotFather:. BotFather is a chatbot that creates and manages other chatbots for Telegram. To find it, lo…
How to create a channel with WhatsApp Demo
How to Create a Channel on WhatsApp Demo. Weni Platform allows you to test the WhatsApp bot quickly and efficiently through our Applications Module! To use this tool, simply follow these steps: First…
Whatsapp: Weni Express Integration
Whatsapp: Weni Express Integration. Now it's much simpler to add a WhatsApp channel to your company's organization on the Weni Platform and connect with your customers in just a few clicks. This is t…
Whatsapp: How to create Template Messages
Whatsapp: How to create Template Messages. Template messages are used to initiate conversations with customers and are the only type of message that can be sent to customers who haven't started a con…
WhatsApp Template Messages: Impediments and Configurations
WhatsApp Template Messages: Impediments and Settings. Here you will find solutions for potential obstacles, rejections, and errors in the creation, sending, and modification of WhatsApp Template Mess…
Supported Media Sending - WhatsApp Cloud
Supported Media Sending - WhatsApp Cloud. Below, you will find the supported limits on WhatsApp Cloud for each media type. Supported Media Types:. Tipo de m ídia Extensão Tipos de mídia compatíveis (…
Zendesk - Human Support
Steps for Integration. The integration between the Weni platform and Zendesk provides a powerful tool for managing customer service efficiently and automatically. After completing the configuration a…
Ticketer: Ticketer on Rapid Pro
The Ticketer service is used to provide human assistance to users who contact your chatbot. Next, we’ll show you step-by-step how to use this service in RapidPro…
