Flows
Expressions and Variables Introduction
The creation of a flow aims to fully connect a set of actions in order to achieve a certain result. Variables are used to store the values and results of these steps, allowing data persistence. For e…
Variables Glossary
Overview. Variables are created to store values on the platform, allowing data to be saved even after a flow has ended. To use a variable, you should type @ , and the expression will be replaced by t…
Expressions Glossary
Overview. Excellent gets its name from borrowing some of the syntax and function names of formulas in Microsoft Excel™, though it has evolved over time and similarities are now much fewer. It is an e…
Flows Creation
How to Create a Flow?. The process of creating flows is quite simple and intuitive. There are some configuration options that need to be considered in certain situations, but it is nothing too compli…
Flows introduction
What is a flow? A flow is a set of steps organized in a flowchart format. These steps are applied to your contacts when they enter the flow, meaning when they start a conversation. In flows, these st…
Flow editor and tools
What is the flow editor?The flow editor is the environment where we create the cards and build our flow. In it, we have complete freedom to create and edit connections, decisions, and actions for our conversation...
Action cards
After learning a bit more about what Action Cards are in our Introduction to Flows, we will now move on to explore the different cards available and what you can do with each of them. To make it easier...
Decision cards
Decision cards are a very important part of the logical construction of our flows. In the introduction to flows, we talked a bit about the concept of these cards, and now we’re going to dive into understanding...
Adding Media to the message
You can add media to your message on our platform. Whether images, audio, or videos, there are two different ways to add them: using a URL or uploading the file directly from your computer.
Call Webhook: Making requests to external services
An API (Application Programming Interface) allows different systems to communicate with each other in a secure and efficient way. It facilitates the integration of information, being an essential feature for most modern solutions.
Split by Intent: Using Classification Artificial Intelligence
Classification AIs are systems that categorize user inputs, returning intents and keywords. In the Weni Platform, you can build or integrate public intelligence to automate decisions in workflows, based on text analysis and classification confidence level.
Import and export flows
Importing and exporting flows allows sharing solutions with others or creating templates for the community.
Using expressions to capture the user's location
In this article, we will explore a practical example of how the use of expressions and variables can be useful for your chatbot. Here, we’ll focus on a very simple example, but one that can be quite helpful for all types of interactions.
Viewing reports on the platform
After we build and run our flows, our next goal, without a doubt, is to analyze the results we're getting. How many people went through my flow? Of those people,…
Route markers
After we create our flows, our goal and anticipation shift to understanding how people are using and reacting to the conversations. To help you analyze in real-time how the interaction and engagement in your flows are going…
WhatsApp Message Card
WhatsApp Message Card. The WhatsApp Message Card allows you to use the features provided by Meta to make interactions more engaging. With various formatting tools, you can create different interactio…
