Flows

Expressions and Variables Introduction

Expressions and variables intro. By now you may know that building a flow is connecting a collection of actions altogether and it intends to gather some result. That's what variables are for, store f…

Kayalla Barreto
Updated 4 months ago by Kayalla Barreto

Variables Glossary

Overview. Variables are places created to store values ​​on the platform, allowing data to persist even after the completion of a flow. To use a variable, the @ must be placed and the typed expressio…

Matheus Enrique Alves
Updated 4 months ago by Matheus Enrique Alves

Expressions Glossary

Overview. Expressions are formulas used on the platform, very similar to formulas used in spreadsheet programs, such as Microsoft Excel, although they have evolved over time and the similarities are…

Thays Oliveira
Updated 2 months ago by Thays Oliveira

Flows introduction

What is a flow? A flow is a set of steps organized in a flowchart format. These steps are applied to your contacts when they enter the stream, that is, when they start a conversation. In flows, these…

Matheus Enrique Alves
Updated 5 months ago by Matheus Enrique Alves

Flows Creation

How to create a flow? The process for creating flows is very simple and intent. There are some configuration options that need to be taken into account in some situations, but it is not at all compli…

Thays Oliveira
Updated 6 months ago by Thays Oliveira

Flow editor and tools

What is the flow editor? The flow editor is the environment where we create the charts and set up our flow. In it, we are free to create and edit connections, decisions and actions for our conversati…

Matheus Enrique Alves
Updated 5 months ago by Matheus Enrique Alves

Action cards

After understanding a little more about what Action Cards are in our Introduction to flow , we will now move on to what cards exists and what we can do with each one. To facilitate navigation through…

Matheus Enrique Alves
Updated 4 months ago by Matheus Enrique Alves

Decision cards

Decision cards are a very important part of the logical constructions of our flows. In the introduction of transfers we talked little about the concept of these cards, and now we will understand a li…

Matheus Enrique Alves
Updated 4 months ago by Matheus Enrique Alves

Call Webhook: Making requests to external services

What is an API? The acronym API corresponds to “Application Programming Interface“. They are a way of integrating systems, enabling benefits such as data security and ease of exchanging information.…

Matheus Enrique Alves
Updated 4 months ago by Matheus Enrique Alves

Split by Intent: Using Classifiers

What are Classifiers? Classifier is the term used on the platform to refer to artificial intelligence platforms and systems responsible for classifying responses and contact entries, returning keywor…

Matheus Enrique Alves
Updated 2 years ago by Matheus Enrique Alves

Import and export flows

There are many reasons for wanting to import and export flows, from wanting to pass on a solution to a friend that we created on the platform to creating a template to disseminate within our communit…

Matheus Enrique Alves
Updated 4 months ago by Matheus Enrique Alves

Using expressions to capture the user's location

In this article we will see a practical example of how using expressions and variables can be useful for your chatbot. Here, we will focus on a very simple example, but also can be very useful for ev…

Ilanna Lins
Updated 4 months ago by Ilanna Lins

Viewing reports on the platform

After we build and run our flows, our next longing without a doubt is to be able to analyze the results we are geting. How many people have gone through my flow? what decisions have they made? These…

Ilanna Lins
Updated 4 months ago by Ilanna Lins

Route markers

Once we create our streams, our goal and anxiety becomes knowing how people are using and reacting to conversations. In order for you to be able, in real time, to analyze how the interaction and enga…

Ilanna Lins
Updated 4 months ago by Ilanna Lins

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