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Channels Introduction

Reaching the consumer requires multichannel access. Multichannel communication consists of using available technology to ensure that your customer receives customized information through different ch…

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Adding a Facebook Channel (RapidPro)

To add the bot to Facebook chat it is necessary first to understand the tools involved in establishing communication: Creating a Facebook Page – Such a profile, a page is linked to an establishment,…

Giovana Borges Feitosa
Updated by Giovana Borges Feitosa

Adding a Viber channel

You can add your a Viber's public account as a channel on the platform. Starting the process. To create the channel on the platform, go to your project settings: Then click Add Channel at the top rig…

Michelli Silva
Updated by Michelli Silva

How a SMS Integration Works

SMS Integration. The platform allows organizations to visually build scalable interactive messaging applications. The platform is a hosted service for visually building interactive messaging applicat…

Michelli Silva
Updated by Michelli Silva

General API concepts and Integrations

What is an API? An Application Programming Interface is an application for connecting platforms, software, and applications. Thus, you can exchange data and information between the chosen systems, su…

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How to create a channel on twitter

To create a bot on Twitter, you first need to request access to Twitter's API's for direct messages. The registration process is short and you will need to explain the purpose of your bot and the fun…

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How to create a channel on Instagram

Instagram API on Weni Platform. Instagram has already reached the milestone of 1.4 billion active users, with more than 500 million browsing assiduously every day, seeking not only interaction, but l…

Giovana Borges Feitosa
Updated by Giovana Borges Feitosa

Main steps to active Whatsapp for UNICEF

Main Steps. Fill out the form. UNICEF Country Office should fil this form ( click here to fill ), but if you're not from UNICEF CO we will need you to fill this other form ( click here to fill ). Cre…

Giovana Borges Feitosa
Updated by Giovana Borges Feitosa

Adding Discord as a channel

Your users will need a Discord account and a compatible device to send/receive messages. This type of channel is only available if your instance has been configured with the Discord proxy application…

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Creating a Slack Channel

Begin. With your account and workspace already created, https://api.slack.com/apps and press the button to create a new app. Select the From scratch option. In Basic Information go to the Bots featur…

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Adding a Viber channel (RapidPro)

How to activate a Viber channel. You can add your Viber's public account as a channel on the platform. Get Started. Go to the Workspace settings and click on Add Channel. Scroll down to the Viber opt…

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Creating a Microsoft Teams channel

Building an Application in Azure. To create your bot application, go to https://portal.azure.com/ you will need to create an account, if you don't have one. After logging into your account, select Cr…

Michelli Silva
Updated by Michelli Silva

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