Initial concepts
So, what we can do with the Platform?
How do I know if my company needs a chatbot?
Register and login
First Steps - Creating your project
Choose your plan
Profile
Permissions system
Project Dashboard
Platform's Glossary
2-Factor Authentication
Invalid authentication code
General settings
Artificial Intelligence
Weni Brain
Zero Shot Learning
WeniGPT
What is the Weni Platform's AI Module?
Overview
What is an Intelligence?
Intents and Entities
Hands-on
Creating an Intelligence
Training your Intelligence
Intelligence Force
Tests
Inbox
Translating your dataset
Share your AI with translators
Requesting authorization
Versions
Settings
Integration
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
Updates
Glossary
Guidelines and Good practices
Flows
Expressions and Variables Introduction
Variables Glossary
Expressions Glossary
Flows Creation
Flows introduction
Flow editor and tools
Action cards
Decision cards
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Route markers
Studio
Contacts and Messages
Groups
Messages
Triggers and Campaigns
Adding a trigger
Triggers Types
Tell a flow to ignore triggers and keywords
Campaign introduction
How to create a Campaign
Editing events
Creating contact from an external Webhook
Contact history
How to download, extract, transform and combine archived data from Weni Flows
Channels
Settings
Channels Introduction
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
How a SMS Integration Works
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
Main steps to active Whatsapp for UNICEF
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
Weni Integrations
How to use the integrations module
Adding a Web channel
Adding a Telegram channel
How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Integrations
Human Attendance
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Weni Chats: CoPilot
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Incremental Update - Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Filter using Contact Fields in Power BI
UX Writing
- All Categories
- Initial concepts
- Choose your plan
Choose your plan
Updated by Manu da Silva
Billing System
When creating an organization, you must choose from one of our available plans. In this article we will explain better how this system works. Before explaining the plans, it is necessary to first understand the two pricing models:
- Service: Plan that covers all values, including the costs of the Whatsapp Business API channel. Service is counted every 24 hours of contact with the user.
- Active contacts: Model suitable for a large number of contacts per month, as all user contacts during the month count as 1 active contact. This means that 1 contact can speak to your chatbot several times a month and only 1 active contact will be charged. It is important to highlight that active contact counts once a month.
Currently, the Weni platform has 3 plans available, each offering different possibilities:
Trial Plan
Temporarily free and aimed at users who want to test the platform and its services:
- ChatGPT and other Artificial Intelligence
- Official WhatsApp
- More than 100 channels to connect
- Unlimited Agents
- Unlimited campaigns
- Unlimited conversation streams
- API's
- Access to community, academy and template library
The trial plan supports up to 250 calls per month and is free.
Advanced Plan
For corporations that have large amounts of daily support:
- ChatGPT and other Artificial Intelligence
- Official WhatsApp
- Unlimited Streams
- Integration with VTEX
- More than 100 channels to connect
- Unlimited agents and campaigns
- API's
- Email support takes up to 2 hours to respond
- 1 Account Manager
- Up to 6 hours of expert training
- Access to community, academy and template library
The advanced plan supports up to 1000 calls per month and costs R$999.00 per month.
Enterprise Plan
Companies with diverse communication channels and face high daily demand for services:
- ChatGPT and other Artificial Intelligence
- Official WhatsApp
- More than 100 channels to connect
- 24 x 7 support
- Up to 8 hours of expert training
- Security monitoring.
The Business plan continues with 1001 services and its price is subject to consultation.
If more than the contracted range is used, the excess quantity will be calculated in relation to the Unit Value of the same range. To check prices, contact our commercial department by clicking here.