Choose your plan

Manu da Silva Updated by Manu da Silva

Billing System

When creating an organization, you must choose from one of our available plans. In this article we will explain better how this system works. Before explaining the plans, it is necessary to first understand the two pricing models:

  • Service: Plan that covers all values, including the costs of the Whatsapp Business API channel. Service is counted every 24 hours of contact with the user.
  • Active contacts: Model suitable for a large number of contacts per month, as all user contacts during the month count as 1 active contact. This means that 1 contact can speak to your chatbot several times a month and only 1 active contact will be charged. It is important to highlight that active contact counts once a month.

Currently, the Weni platform has 3 plans available, each offering different possibilities:

Trial Plan

Temporarily free and aimed at users who want to test the platform and its services:

  • ChatGPT and other Artificial Intelligence
  • Official WhatsApp
  • More than 100 channels to connect
  • Unlimited Agents
  • Unlimited campaigns
  • Unlimited conversation streams
  • API's
  • Access to community, academy and template library

The trial plan supports up to 250 calls per month and is free.

Advanced Plan

For corporations that have large amounts of daily support:

  • ChatGPT and other Artificial Intelligence
  • Official WhatsApp
  • Unlimited Streams
  • Integration with VTEX
  • More than 100 channels to connect
  • Unlimited agents and campaigns
  • API's
  • Email support takes up to 2 hours to respond
  • 1 Account Manager
  • Up to 6 hours of expert training
  • Access to community, academy and template library

The advanced plan supports up to 1000 calls per month and costs R$999.00 per month.

Enterprise Plan

Companies with diverse communication channels and face high daily demand for services:

  • ChatGPT and other Artificial Intelligence
  • Official WhatsApp
  • More than 100 channels to connect
  • 24 x 7 support
  • Up to 8 hours of expert training
  • Security monitoring.

The Business plan continues with 1001 services and its price is subject to consultation.

If more than the contracted range is used, the excess quantity will be calculated in relation to the Unit Value of the same range. To check prices, contact our commercial department by clicking here.

How did we do?

First Steps - Creating your project

Profile

Contact