So, what we can do with the Platform?
How do I know if my company needs a chatbot?
Register and login
First Steps - Creating your project
Choose your plan
Expressions and Variables Introduction
Flow editor and tools
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Contacts and Messages
Triggers and Campaigns
Adding a trigger
Tell a flow to ignore triggers and keywords
How to create a Campaign
Creating contact from an external Webhook
How to download, extract, transform and combine archived data from Weni Flows
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
How a SMS Integration Works
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
Main steps to active Whatsapp for UNICEF
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
How to use the integrations module
Adding a Web channel
Adding a Telegram channel
How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
What is the Weni Platform's AI Module?
What is an Intelligence?
Intents and Entities
Creating an Intelligence
Training your Intelligence
Translating your dataset
Share your AI with translators
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
Guidelines and Good practices
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Updated by Michelli Silva
How to create a flow?
The process for creating flows is very simple and intent. There are some configuration options that need to be taken into account in some situations, but it is not at all complicated. Let's start?
- First, we will click on the flows button in our top menu.
- When you reach the flow page, just click on the Create flow button in the left corner of the screen.
- After that, a pop-up for flow creation will appear on your screen. It consists of three fields that can be filled in: name, global keywords triggers, run flow over
1 - name: It is the name we want to give to our flow. Mandatory field, but can be edited later.
2 - global keywords triggers: In this field, you can choose a global keyword that will act as a trigger for your flow. This field is not mandatory, and you can create a trigger for your flow whenever you want by clicking on the trigger option in the top menu. For more details, visit the article on triggers.
3 - run flow over: Mandatory field responsible for defining which method will be used for your flow.
By default, the Messaging option is checked. A flow that uses the Messaging method is a flow created to be used in text channels, such as WhatsApp, Facebook Messenger, SMS, among others.
In addition, we have two more options: Phone Call and Surveyor.
A flow that uses the Phone Call method is a flow created to be used in connection channels. There are some special action and decision cards for this type of flow, which you can learn about by visiting the article on connection flows.
A flow that uses the Surveyor method is a flow created to be downloaded and executed offline on a mobile device, by the Surveyor application, and that will have its responses synchronized later, according to the internet access. To learn more about the Surveyor method, visit the article on using the offline platform.
Now that you know the settings, just click on Create and start creating your new flow, properly configured for the purpose you want!