So, what we can do with the Platform?
How do I know if my company needs a chatbot?
Register and login
First Steps - Creating your project
Choose your plan
Expressions and Variables Introduction
Flow editor and tools
Adding Media to the message
Call Webhook: Making requests to external services
Split by Intent: Using Classifiers
Import and export flows
Using expressions to capture the user's location
Viewing reports on the platform
Contacts and Messages
Triggers and Campaigns
Adding a trigger
Tell a flow to ignore triggers and keywords
How to create a Campaign
Creating contact from an external Webhook
How to download, extract, transform and combine archived data from Weni Flows
Adding a Facebook Channel (RapidPro)
Adding a Viber channel
How a SMS Integration Works
General API concepts and Integrations
How to create a channel on twitter
How to create a channel on Instagram
Main steps to active Whatsapp for UNICEF
Adding Discord as a channel
Creating a Slack Channel
Adding a Viber channel (RapidPro)
Creating a Microsoft Teams channel
How to use the integrations module
Adding a Web channel
Adding a Telegram channel
How to create a channel with whatsApp demo
Whatsapp: Weni Express Integration
How to create template Messages: Whatsapp
Creating a Microsoft Teams Channel
Whatsapp Business API
Weni Chats: Introduction to the Chats module
Weni Chats: Setting Up Human Attendance
Weni Chats: Human Service Dashboard
Weni Chats: Human Service Management
Weni Chats: Attendance distribution rule
Weni Chats: Using active triggering of flows
Ticketer: Ticketer on Rapid Pro
Ticketer: How to integrate Rocket.Chat as a ticket service on the Weni Plataform
How to send message templates through RocketChat
RocketChat call routing
RCAdmin API: Agent-Activity
U-Partners - Proper use of features
Using groups to organize human attendance
What is the Weni Platform's AI Module?
What is an Intelligence?
Intents and Entities
Creating an Intelligence
Training your Intelligence
Translating your dataset
Share your AI with translators
Integrate an intelligence to your project in the Weni Platform
Introducing the Content Intelligence
Integrating a Content Intelligence
Guidelines and Good practices
Data and BI
How to Install and Use the Weni Data Connector for Power BI
Explore Weni's Database Documentation
Tips for Data Modeling in Power BI
Updated by Giovana Borges Feitosa
- Fill out the form
- Create your WABA
For UNICEF accounts, UNICEF HQ support team creates the WhatsApp Business API account and request for the approval. But if you're not UNICEF CO: Weni will create the WhatsApp Business API account and request for approval.
- Get the WABA approval
We can only proceed once facebook approves the WABA. A UNICEF WABA gets approved within one day usually. For no-UNICEF accounts, they will need to verify their facebook business manager to receive it.
- Submit display name and phone number
The display name needs to follow these instructions by meta
- Get the Display Name approval
Once the display name is approved, we receive a certificate essential for the connection with RapidPro.
- Create the first template message
You will only be able to start a conversation with your contacts using a pre approved template message. To create one, Meta has these instructions that it will be necessary to follow. After your first Template message, the namespace token will be eligible.
- Activate the number
At this step we will need to send a verification code of 6 digit by SMS or voice call to verify the phone number for the account. This code has to be sent immediately back to us, otherwise it will expire.
Simply enter your number and select the method to receive the verification code:
Wait for the 6-digit code to receive and fill in the following screen, remember to make your phone easy and available for receiving the code.
Click "verify" and select OK on the screen that appears confirming that your number is ready to be used.
- Customize WhatsApp profile and Invite us to the facebook page
Please send us the information to customize your WhatsApp profile following the instructions on this link. You will also need to invite Weni's facebook account to your facebook page, so we can get the facebook access token.
- Integrate the WhatsApp to the RapidPro
After this integration, the channel will be active and your contacts can interact with your RapidPro through Whatsapp now.